Robert Udell D.O. Concierge Medicine

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Dear patient:


Welcome to my practice. This is a concierge practice model, and for those of you who are unfamiliar with this model, it is a highly personalized approach that will be limited to a fewer number of patients to allow for a more comprehensive approach to the patient. A lot of the constraints in medicine that we now have are basically eliminated or markedly reduced with this model since it allows for more time with the patient and more access to the physician.

The practice will be one of a holistic approach to your care, including comprehensive exams, preventative medicine (i.e. well-care) and I will even be attending to your care when you are admitted to the hospital or a rehab facility.


As part of the service, I will be offering the following:

  • 24/7 access to my services via my office phone and/or email or texting. My personal cell phone will also be available if needed.

  • Guaranteed same day sick visits Monday through Friday and even availability on weekends if need be.

  • Very little wait time after arrival to the office.

  • If, on rare occasions, I am not able to be available, you will be notified of this ahead of time, and all arrangements will be made to expedite your medical care.

  • Hospital care will be provided by myself if you happen to be admitted to the hospital.

  • If you are admitted to a hospital that I do not attend to, I will contact the hospitalist attending to your care and be updated on your care regularly.

  • If you go to a nursing facility for rehab, etc., I will also be attending to your care there, as well.

  • Expediting coordination of care with consultants in a timely and efficient manner.

  • Filling out any forms that you will need for prior authorization for medications, time off work, FMLA, Home healthcare services,etc.

  • Prescription medication refills will be handled on a same day basis.


Should you ever have any questions about these services or any of your medical care, of course, I will be readily available.

255 N. Sykes Creek Pkwy
Ste 101
Merritt Island, FL
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